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我们的能力：华夏媒体公司是美国**集团MCC公司在中国投资的专业从事企业信息化软件开发的公司，其iSCM电子供应链管理平台主要功能模块涉及制造企业的销售、物流、采购、促销、渠道管理、维修站售后服务等以及第三方物流企业/仓储管理、第三方物流企业/运输管理。SCM平台可以整合企业供应链过程中不同伙伴机构内的信息系统中的信息资源，完成各企业系统之间的数据交换，实现信息共享。企业通过iSCM平台，可以加强与上下游企业、物流企业之间的合作形成并优化供应链。同时可以将企业之间的一对多的关系进行整合。 我们的特色：华夏媒体也是国内物流供应链行业ASP(Application Service Provider，应用服务提供商)服务模式的倡导者和实践者。iSCM电子供应链管理平台可以以ASP方式为企业客户提供服务，主要面向快速消费品、家电、汽车、医药、纺织等行业的中大型企业，以及3PL等物流企业。我们的团队：公司拥有丰富的跨国企业和本土化经验的管理团队，管理人员来自美国媒体集团、麦肯锡公司等国际**信息技术和咨询公司。公司荟萃了**的管理、研发人才，以确保管理理念和技术手段的**和实用。公司已经通过了ISO9001认证。我们的典型客户：物流仓储：华运通物流、宝供物流、时速物流等家用电器：飞利浦电子、飞利浦照明、依莱克斯、约克空调、澳柯玛等快速消费品：卡夫中国、上海家化、泸州老窖等移动通信：中国联通、中国移动汽车行业: 上海大众我们公司专门为物流企业建立信息管理服务平台。您的客户在任何地方，都可以通过互联网登陆您的平台，随时进行货物查询；还可以通过互联网直接下作业指令。您除了在平台上进行多点仓储/运输操作，还可以利用短信或者手机等现代化技术和工具，提高诸如跟踪、货物签收等管理的便捷度。总之，平台能帮助您极大地提高客户服务水平和内部管理效率，提升物流公司的形象，从而赢得更多的客户和订单。与其它软件公司有所区别的是，在我们的服务方式下，您无须投入巨大的财力和建立专业的信息系统管理队伍；只要每月付一定的服务费，就可以通过互联网，使用我们提供的专业软件和硬件环境，快速地建立您自己的管理服务平台。目前，江、浙、沪都有物流企业使用我们的服务。希望我们有机会帮助您的业务发展。
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实施SCM过程中问题分析
实施SCM过程中问题分析
12:33:25&&作者：&&来源：
　　虽然SCM在中国已经很多年了，在中国能够成功实施SCM的企业并不多，SCM真正从概念转化为实际实施应用中还存在着非常多的困难，这些困难大致包括：
　　虽然SCM在中国已经很多年了，在中国能够成功实施SCM的企业并不多，SCM真正从概念转化为实际实施应用中还存在着非常多的困难，这些困难大致包括：
　　一、预测与计划功能效果不佳。
　　目前，市场高速发展，企业的产品生命周期越来越短，这便要求企业对市场反应能够做出迅速的判断，这导致许多企业希望借助各种软件分析来协助加快对市场反应速度。但是，数学建模有其缺陷性，即使是再精确的模型，也无法对宏观经济形势，特别是消费者心理行为作准确计算，从而精确预测出某种产品的市场需求量，供应链管理软件同样有心无力。
　　二、企业内部管理之间缺乏信任和协作。
　　虽然在目前中国的市场，渠道为王，决胜终端，已是不争的事实。在这样的一个存在互相博弈和激烈竞争的市场上，企业间能够开展信任和合作是比较困难，建立供应链联盟，制作对供应链进行统一管理系统难度还是较大的。但是，众多拥有雄厚资金背景的大型企业还是通过自建渠道、开分店、经销商加盟等形式将供应链进行统一管理。
　　三、供应链中存在“信息孤岛”
　　现存的供应链中诸多公司都有自己的内部信息系统，正因为如此，将各内部系统接口进行统一，单是此项工作的工作量就能令人生畏。
　　所以，在SCM的层次模型中，层次越高的功能，实施的困难就越大;层次越低的功能，实施的困难相对比较容易，因而应用的普及程度也就较高。最低层的各种自动化技术，如EDI、条形码、GIS等技术，就已经得到了比较长足的应用，并不断有各种革新技术出现。而在运作层次上，各种物流系统如运输管理系统(TMS)、仓储管理系统(WMS)等都已经开始广泛的应用。
　　企业SCM实施路径剖析
　　目前协同软件日渐普及，众多软件厂商特别是ERP厂商的逐渐觉醒，他们把越来越多的SCM功能追加到自己的产品中。市场导致许多原有的SCM领域的软件厂商开始侵入ERP软件市场。这样的情形同样发生在CRM领域。在这种情形下，人们不禁会有这样的疑惑：ERP、SCM还有CRM，将来会不会整合在一起?
　　企业在实施信息化改造的时候，往往会做出判断，软件产品从一个厂家处购买还是从多家?
　　针对此问题，我认为，答案可以是多方面的。一方面，几乎所有的厂商，都会本能性地扩展自己的业务范围，扩张自己的产品线，如IBM就是硬件、软件和服务都要霸占，软件帝国微软也早已经开始提供游戏机等硬件产品。此外，市场需求将会诞生这样的软件公司：它既卖SCM软件，又卖ERP软件，或者是把这些产品统统整合为一个解决方案一块儿出售。你要是嫌东挑西选太麻烦而且资金充裕的话，完全可以在一家公司里统一购买，就像买品牌电脑一样。
　　但是，如果从技术架构这一角度来说，答案是否定的。在技术领域，分布式、标准化、组件化是不可逆转的潮流。从电脑中的兼容机的例子可以很好理解这一潮流。目前广泛流行的“面向服务的架构(SOA)”正是这一潮流的另一佐证。品牌电脑过时了，还可以重新再买，反正代价也不是高得离谱。但企业的信息系统从头再建的话，其代价就远非一般企业能够承受了。因此，在进行SCM建设时，应用企业完全不必追求“一口吃成个胖子”，不要幻想能通过某一项目，通过周密的考虑与计划，一次性地将整个SCM系统建设完全。
　　所以，企业在实施SCM过程中，需要紧跟自身需求，可以类似搭积木方式，跟随市场，及时对已有的功能模块像积木般进行更换、升级，脚踏实地的一步一步实施。
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WMS, SCM or ERP: Which Is Best for 3PLs?
Logistics companies in the market for warehouse management software face a bewildering array of options. There are three different kinds of software that offer functionality for managing warehouse operations:
Warehouse management systems (WMSs)
Supply chain management (SCM) suites
Enterprise resource planning (ERP) suites
Choosing between these three types of software can be difficult for 3PL providers, since they need specialized capabilities that aren’t found in all warehouse management solutions. Many buyers are stuck wondering which is best: WMS vs ERP vs SCM?
To help buyers, Software Advice reviewed the offerings of 40 major WMS, ERP and SCM software vendors. This article examines the functional breadth and depth of each software category and help you choose the one that’s best for your 3PL’s business model. But first, let’s take a look at the different ways in which WMS software can be packaged.
Readers who are already familiar with SCM and ERP suites should skip to the following sections:
Best-of-Breed WMS vs ERP vs SCM Suites
Warehouse management systems are intended, above all, to increase the efficiency of warehouse operations, thereby reducing costs throughout the supply chain. They are generally packaged in one of the following ways:
=> Best-of-breed WMS applications. Stand-alone solutions with functionality for controlling inventory (e.g., expiration date tracking and cycle counting) and streamlining warehouse operations (e.g., slotting, receiving, putaway, picking, packing and shipping). Typically, WMS software doesn’t cover other supply chain operations, though some systems offer a handful of
capabilities, such as integration with the shipment tracking systems of major parcel carriers.
=> SCM suites. These include warehouse management applications as standard offerings alongside other supply chain planning and execution applications, such as demand planning and transportation management. An integrated SCM suite allows for the holistic management of an entire supply chain, whereas WMSs only cover warehousing.
=> ERP suites. “Mega-suites” that include the core software applications involved in processes across the enterprise (e.g., human resources, customer relationship management, SCM and accounting). ERP systems can enable greater visibility into business processes, tighter operational integration and freer information flow between disparate software applications as well as between research and development, marketing and logistics departments.
WMS isn’t a standard offering in ERP systems, as many only include inventory control. However, it can be found in some specialized ERP systems with robust supply chain execution functionality.
for inventory management and
that automate order fulfillment also offer some of the inventory control and order processing functionality 3PLs need. However, these solutions don’t offer robust functionality for automating warehousing operations, so we’ve omitted them here.
That said, you may want to explore best-of-breed order fulfillment and inventory management software if you’re content using manual methods for managing operations such as slotting, putaway, picking, packing and shipping.
3PL-Specific Functionality in WMS, SCM and ERP Software
Now that we’ve covered the basic differences between these software types, let’s discuss the factors that indicate which type is the best fit for your organization. We’ll start by examining some of the specialized functionality warehouse management vendors offer for 3PLs:
Prevalence of 3PL Functionality, by System Type
3PL-specific software is generally characterized by the presence of the following functionality and characteristics:
=> Value-added services. If your 3PL performs value-added services for clients (for example, kitting and light assembly), your software will need to include a module for tracking and billing this kind of work. These are most often found in best-of-breed WMS software specifically designed for 3PLs, but they can also be found in many SCM suites. Support for kitting is more common than support for light assembly across the three software categories.
These types of systems also differ in the kinds of labels they can print. Look for a best-of-breed WMS or an ERP suite that can handle custom labeling, if this is a need for your clients.
=> Multi-client or multi-owner architecture. Look for a WMS that allows you to manage inventory and purchase order processing for multiple clients within the same warehouse (unless, of course, your warehouse only serves a single client).
It’s important to note that the term “multi-client” has a different meaning within the context of cloud-based software: There, it refers to multiple businesses using a system on a single server within a cloud data center. Since many WMS solutions are cloud-based, make sure your vendor is referring to inventory control and purchase order processing—and not to the deployment model of the system—when it uses the term “multi-client.”
Most best-of-breed WMS solutions designed for 3PLs offer multi-client architecture. It can also be found in comprehensive ERP and SCM suites designed for large organizations (e.g., IBS Dynaman and Oracle E-Business Suite).
=> 3PL billing. WMSs need to be capable of certain forms of inventory tracking and service contract management in order for 3PLs to bill their clients periodically. (This functionality is separate from the support for value-added services previously discussed.) 3PL billing allows for tracking of receiving, putaway, storage and shipping operations to calculate client fees. Billing rules can then be customized according to terms-of-service contracts.
3PL billing is offered in many best-of-breed WMS solutions designed for logistics providers, but can also be found in a number of ERP and SCM suites.
=> Parcel carrier shipping. Many 3PLs rely heavily on parcel carriers, such as FedEx, UPS and the USPS. For these companies, parcel carrier shipping modules can automatically send and receive shipping data to and from the carriers. This functionality is generally offered through transportation management systems (TMSs), and thus is most commonly found in SCM suites. However, some best-of-breed WMS solutions offer parcel carrier modules—which is a better option than a full-fledged TMS for 3PLs that primarily ship this way.
=> Client Web portals. These are quite handy for 3PLs, as they allow clients with Internet connections to remotely view their inventory level, product history and inbound/outbound shipment history using a standard Web browser. Such portals are primarily found in best-of-breed WMS solutions.
Inbound, Outbound & Inventory Control Functionality
Going further, you also need to consider your business model and the operational complexity of your warehouse when evaluating solutions. The following chart shows some of the WMS functionality for managing inbound and outbound warehouse operations that are especially important for 3PLs:
Prevalence of Receiving, Shipping and Inventory Control Features, by System Type
=> Vendor-managed inventory (VMI). This term refers to a supply chain tactic in which 3PL the vendor, rather than the customer, is charged with maintaining appropriate inventory levels.
This is especially common in manufacturing settings: The 3PL receives materials from a supplier, and replenishes the bins in which components are stored for the production process within the client’s manufacturing site.
If you offer this service for your clients, consider a system that can receive and process VMI orders via EDI (electro a standard for transmitting information between the software systems of multiple organizations).
This functionality allows customers to build replenishment orders without having to speak to a salesperson or log in to a website. It is found primarily in SCM and ERP suites.
=> Inbound quality-control auditing. 3PLs that offer quality inspection of inbound shipments as a service to clients will need a system that can capture and track this information. This functionality is somewhat rare in SCM it’s found more commonly in ERP systems and best-of-breed WMSs.
=> Reverse logistics. This refers to the ability to process product returns, which some 3PLs handle for clients. It is also confined mainly to best-of-breed WMS solutions and ERP systems.
=> Yard management. This allows for the tracking of vehicles within warehouse yards. It includes such functionality as gate check-in and check-out and dock-door scheduling. These modules are rare in ERP buyers who need it should seek a best-of-breed WMS or an SCM suite.
=> Specialized attribute tracking. 3PLs that handle stock for the apparel or food and beverage industries will need specialized inventory control functionality—for example, direct order picking based on expiration dates. This picking rule, known as FEFO (First Expired, First Out), helps prevent stock from losing its value due to spoilage or being outdated.
Most WMS systems offer inventory control at the item and lot levels as well as tracking by serial number. For 3PLs that handle products tracked according to other attributes (for instance, color and size), dynamic attribute tracking is a must, as this allows warehouse managers to define which attributes will be tracked in the system.
=> Freight rating. Finally, those who need freight-rating functionality (which allows you to compare carriers to find the most cost-effective option) but don’t need a full-blown TMS should look for a best-of-breed WMS that offers this. Such systems can meet the freight-rating needs of most non-asset-based 3PLs.
When Should You Consider a Suite?
Many 3PLs can get by with a best-of-breed solution for warehouse management. However, if you own an extensive fleet, you’ll probably need to explore SCM solutions that include a TMS.
3PLs that source materials for their clients will also need some kind of procurement software. Investing in an SCM or ERP suite ensures out-of-the-box integration between warehouse management, procurement, transportation management and order fulfillment applications.
Alternatively, an ERP system may be the way to go if you’re looking to improve accounting and reporting on key performance indicators (KPIs) on a company-wide level.
Many best-of-breed WMSs offer reporting for KPIs related to warehouse performance and integrate with common accounting solutions, such as QuickBooks. However, if you need to improve reporting across your overall supply chain, you should explore ERP systems that include warehouse management functionality, such as
A number of ERP vendors have certified specific WMS solutions based on their ease of integration. If you already have an ERP system in place, check to see if your vendor has a shortlist of WMSs.
Conclusions
Our analysis of the functionality of WMS, SCM and ERP solutions has led us to the following principles for selecting software. Consider the following types of system in the following scenarios:
Best-of-Breed WMS (click
to compare products)
If you offer value-added services, such as kitting and assembly. You’ll need a specialized module for tracking this kind of work.
If your clients are demanding greater visibility into inventory levels. Web portals that allow clients to view their inventory levels using a standard browser are still the province of best-of-breed solutions.
SCM Suite (click
to compare products)
If you need to optimize supply chain operations beyond warehousing. SCM systems provide more extensive procurement and transportation management functionality than the others do.
ERP Suite (click
to compare products)
If you need to improve reporting and accounting along with warehousing operations. ERP suites offer an enterprise-wide perspective on warehousing and supply chain operations.
SCM Suite or Best-of-Breed WMS
If you need 3PL billing. These systems often include 3PL-specific billing functionality: a must-have for logistics providers.
If your warehouse holds inventory from multiple owners. Unless your warehouse is dedicated to a single client, you’ll need a system with a multi-client architecture.
If you rely on parcel carriers, such as FedEx and UPS. Parcel carrier shipping modules integrate with the software systems of major carriers to update shipment information automatically.
If you have comments or would like to obtain access to any of the charts above, please contact .
Methodology
To collect the data in this report, we reviewed 40 WMS products. Twenty of the products in our sample are best-of-breed WMS solutions, 10 are applications in SCM suites and 10 are applications in ERP suites. We examined product data sheets, brochures, instruction manuals, vendor websites and product demo videos to gather data about functionality. Software Advice performed and funded this research independently.
Results are representative of our survey sample, not necessarily the population as a whole. Sources attributed and products referenced in this article may or may not represent client vendors of Software Advice, but vendor status is never used as a basis for selection. Expert commentary solely represents the views of the individual. Chart values are rounded to the nearest whole number.
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