谁有体验商务英语听力教程1综合教程3 和4 听力...

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David Creith
Customer Service Teaching Manager
British Airways
Terminal 4
David Creith
Customer Service Teaching Manager
Terminal 4
Right. I've got that. I'll make sure she gets the message.
Thanks for your help. Goodbye.
Could you introduce yourself please?
Certainly. My name's David Creith and I'm the Customer Service Teaching Manager for British Airways in Terminal 4 at Heathrow.
What problems do you have to solve for business travelers?
A lot of problems. Probably the main one is seating requests. A lot of business travelers have specific seating requests. Some people want an aisle, some people want a window, some people want to sit next to their colleague. It's not always possible to give everyone the exact seat they want due to the aircraft being fully booked. Certain passengers may say this is going to disrupt their business trip.商务英语综合教程3_百度文库
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中文名:&体验商务英语综合教程 3、4英文名:&Intermediate Business English Course Book 3 & 4资源格式:&压缩包版本:&听力材料地区:&对白语言:&文字语言:&简介:&
  《体验商务英语综合教程》为引进改编教材,原系列教材是非常成熟的商务英语系列教材,改编后可适应我国高校教学的需要。《体验商务英语综合教程》语言素材真实,相关教学和学习资源配套完整。共4级,每一级都有学生用书、练习册、教师用书、试题库和录音带,此外配有教学录像,并提供网站支持。另外还编有《国际管理》、《商法》、《银行与金融》和《商务英语语法与用法》。《体验商务英语综合教程》话题紧跟国际经济发展形势,循序渐进地训练学生用英语进行调研分析、归纳总结和使用正确语体作书面或口头表述的能力。既可以帮助在校生了解真实的商务环境和话题,学习地道的商务英语;也可以帮助从事各种经济活动的商务人员通过语言技能综合训,较快地提高语言能力。可作为英语专业商务英语方向基础阶段课程教材,也可作为在职人员进修商务英语高级课程教材或社会培训之用。 章节列表:Book 3:01. Unit 1 Globalisation02. Unit 2 Brands03. Unit 3 Travel04. Unit 4 Advertising05. Unit 5 Employment06. Unit 6 Trade07. Unit 7 Innovation08. Unit 8 Organisation09. Unit 9 Money10. Unit 10 Ethics11. Unit 11 Change12. Unit 12 Strategy13. Unit 13 Cultures14. Unit 14 Leadership15. Unit 15 Competition16. Unit 16 QualityBook 4:Unit 1 CommunicationUnit 2 international marketingUnit 3 Building relationshipsUnit 4 SuccessUnit 5 Job SatisfactionUnit 6 RiskUnit 7 E-commerceUnit 8 Team BuildingUnit 9 Raising financeUnit 10 Customer serviceUnit 11 Crisis managementUnit 12 Management stylesUnit 13 Takeover and mergersUnit 14 The future of business
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Or at another part of the wing, you can find space where there's a quiet area where you can either read your manuals or whatever you want to study, or alternatively sit in, in effect, a library environment and write a paper to somebody.
What other advantages does Waterside offer BA's employees?
Waterside's a very flexible building but at the same time, it's very much driven by trying to make it easy for you and informal for you to actually work within. So the ... what we like to feel is that when you go home at night, you really do feel valued. And to take you into a bit more detail on that, the sort of facilities we provide you is a very ready access to education - we have open-learning piped through to your desktop.求 体验商务英语综合教程3听力原文
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