BarTender cannot locate Seagull License Server & BarTender Support Center
BarTender cannot locate Seagull License Server
Gene Henson
Updated July 26,
The Automation and Enterprise Automation editions of BarTender must contact
(SLS) for printer license authentication. If Seagull License Server cannot be contacted, BarTender enters a grace period which allows you to continue printing for up to 72 hours from the last time that SLS was contacted. At the end of the grace period, or if BarTender has never contacted SLS, BarTender will not print or export any labels or documents until the issue is corrected.
You receive one or more of the following messages:
"Attempting to connect to Seagull License Server.
Please wait..."
Message 1402 -- BarTender cannot locate the Seagull License Server on the network
-- The Seagull License Server was not found. You must install and activate Seagull License Server on your network in order to use this product. The BarTender installer includes License Server as an optional component, and it can be installed on the same computer as BarTender. If BarTender will be used from multiple clients, License Server should be installed on a central server that has high availability and is accessible to all clients. For more information about License Server, please see the 'Licensing for Automation Editions' whitepaper.
Message 2401 -- Although BarTender cannot connect to Seagull License Server, your BarTender will continue to function normally for another &data& day(s)
Message 2402 -- BarTender has not been able to connect to Seagull License Server for &data& day(s)
Message 2403 -- BarTender has not been able to connect to Seagull License Server for some time
-- BarTender cannot locate the Seagull License Server. You must install and activate Seagull License Server on your network in order to use this product. The BarTender installer includes License Server as an optional component, and it can be installed on the same computer as BarTender. If BarTender will be used from multiple clients, License Server should be installed on a central server that has high availability and is accessible to all clients. For more information about License Server, please see the 'Licensing for Automation Editions' whitepaper.
The cause of the communication failure generally falls into one of three categories:
Seagull License Server is not installed or activated
The network’s integrity is compromised and BarTender’s communication with SLS is lost.
Either BarTender or SLS is not set up properly to communicate with the other program. Common causes for this include mismatched ports or an incorrect IP address.
Steps to troubleshoot
Install and activate Seagull License Server
If you are working with a new installation of the BarTender Suite and Seagull License Server has never been installed, then you will need to choose a computer to install it on. Every instance of BarTender on the network needs to connect to SLS in order to print, so it is usually best to install SLS on a server, however, it is possible to install and run SLS on a desktop.
If you have not yet installed Seagull License Server, refer to these Support articles:
Ensure network connectivity
You can use the Ping command to ensure that you have network connectivity between the computer hosting SLS and the computer hosting BarTender:
On the BarTender computer, open a command prompt
Type ping &computername or ipaddress&
If the ping times out, then there is no connectivity between the computers. You will need to address the connectivity issues with your network administrator.
ping slspc
ping 10.1.1.100
Match port and host name
Once you have verified that the PC hosting BarTender has communication with the PC hosting Seagull License Server, you will need to ensure that BarTender is looking for SLS on the correct host and port.
Open SLS to view the host name and the port it is currently using.
To change the port that SLS is running on, from the Seagull License Server Tools menu, select General Options and click on the Network tab.
From here you can manually change the port. The default port for BarTender and SLS is 5160.
Next, check which port BarTender is using to attempt to connect to SLS. From BarTender's Administer menu, select Licensing Setup to view the port.
" alt="" /&
If the port settings are correct, deselect (uncheck) Automatically Find Seagull License Server and manually enter the IP address or host name of the computer hosting the SLS.
Note: BarTender will not automatically find Seagull License Server when crossing subnets such as routers and switches. For these situations you need to specify either the IP address or the host name of the computer that is hosting SLS.
Disable firewalls
Check the firewalls (including the Windows firewall) on the BarTender PC and on the Seagull License Server PC. If they are running, temporarily disable these firewalls for testing purposes. If you discover that BarTender can find SLS with the firewall(s) disabled, you may need to make an exception in the firewalls to allow BarTender and SLS to communicate. BarTender uses the UDP protocol to communicate on the port that you previously specified. The default port is 5160.
Version and edition compatibility
There may be a version or edition incompatibility between BarTender and SLS. Ensure that your installation of SLS has the same version and edition number as the BarTender installation or higher. In order to successfully communicate, SLS must not be an older version or a lower edition than BarTender.
Still not working... contact Technical Support
If the issue persists, open a ticket with . Include the following information to help us provide a quick response:
The SLS Product Key Code or Support Number (BarTender & Help & About)
A complete description of the problem
The steps you have already taken to try to resolve the issue.
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或者拨打服务热线打印条码的时候显示seagull license server正在连接，怎么能连接上啊，急，急，急_百度知道
打印条码的时候显示seagull license server正在连接，怎么能连接上啊，急，急，急
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擅长：暂未定制
1、官网下载bartender（BT）最新版，试用正常，可试用版有功能限制，放弃。2、Google注册机，注册成功，可打印的时候就会出现类似“正在连接seagull license server”等待一段时间之后就显示类似“无法在网络上找到 seagull license server. bartender 现在将在演示模式下运用。在该模式下每次打印条码或文本对象时就会在打印预览和实际的打输出中随机更改一个字符”的提示。&3、seagull license server（Sls）？？ 官网下载最新版，安装OK，BT打印测试----失败，没有寻找到9.3版本注册机.所以9.3版本暂停一段落。4、试用其他其它版本，安装bartender9.10版本和seagull license server9.10，均注册机破解成功，可是仍然出现类似问题，是关于seagull license server的，英文我不太懂，不过大概是注册码有问题。&解决：安装BT9.10和SLS9.10，然后分别用注册机（个人感觉序列号很重要）破解，然后打开SLS，再关闭（否则有可能会出现BT打印不成功）
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batender软件注册不对,请看我回的这个贴子，按步骤操作,激活时一定要断开网络
下载了，没有看到简体中文在哪里，我对网络不太懂，麻烦讲解一下啊
下载后，里面有个安装说明，按照那个步骤做就可以了，断开网络就是直接把网线拔掉就好了
下载好了是这个页面吧，哪里有简体中文，都看不懂啊
这是生成激活码的，Version下面是选你安装的bartender版本，是哪个就选哪个，product type:下面是软件的类型，就选这个，专业版就可以了，还要输入一个安装代码，点下面的generate,就能生成一个激活码，在activation code:下面，看安装说明啊，一步步来很详细了
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& BarTender八大激活常见问题
BarTender八大激活常见问题
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对大部分使用BarTender条码打印软件的小伙伴们来说，激活绝对是他们非常关心的问题之一，这关系着他们能不能正常使用BarTender。下面，小编就BarTender激活这一话题给大家分享在使用过程中小伙伴们很想知道的问题答案。
BarTender激活常见问题
一、为什要激活BarTender？
如果您未在安装软件后的30天之内激活软件，软件将以演示模式运行，即打印标签时将更改每个数据字段中的一个数字或字符。如果在30天的试用期结束之后激活软件，软件将恢复正常运行。
二、应该如何正确激活BarTender？
在您安装软件或第一次运行软件的过程中，激活向导将指导您完成整个激活过程。激活向导会要求您输入软件产品密钥代码，这需要您进入BarTender中文官方网站（www.bartender.cc）购买BarTender
10.1。购买正版成功后将会有秘钥代码发送至您填写的邮箱中。
三、能否一次在多台计算机上激活BarTender？
对于Basic和Professional版的BarTender，是不能一次在多台计算机上激活BarTender的，它们只能在一台计算机上激活。而自动化版本的BarTender不限制可以安装 的计算机数量，只要BarTender可以和相同的Seagull
License Server联机沟通。但是Seagull License
Server只可以装在一台计算机上，自动化版本是以打印机数量来控制授权，Seagull License Server则会负责监控打印机权限。
四、安装标识代码是如何生成的？
如果您的软件附有硬件加密锁，则要用到其唯一序列号。否则，第一次运行激活向导时，激活向导将根据计算机的各种硬件组件和外围设备生成安装标识代
码。尽管如此，该安装标识代码包含的信息仍不足以让人（包括Seagull
Scientific）能够正确判断使用的是什么硬件。
五、如何将已激活的BarTender软件移到另一台计算机上？
如果您的软件附有硬件加密锁，则只须将该加密锁移到新计算机上并激活它，软件将在任何连接有该加密锁的计算机上运行。如果没有硬件加密锁，则先在旧
计算机上取消激活BarTender，然后在新计算机上激活软件。取消激活和激活操作都可以运行激活向导来完成。您只能以此种方式进行最多三次转移软件，
并且原计算机内部硬件组件更新过，也算一次转移。
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